We went shopping for a mattress for Maxfiled’s new toddler bed. There were three stores in the shopping center that all sold mattresses. Lauren and I were going to go to each on to see where we could get the best value and best price.
I work in sales. Electronics. Not the appliance type stuff but more of the internal circuit board type stuff. I always give sales people a shot. I have been hung up on, told “No” to, and really work hard at winning customers over to no avail, that I sympathize, empathize and always give salespeople the benefit of the doubt. I will even give telemarketers a chance to sell me their goods. But with that being said it was quite entertaining having the mattress salesmen try and give me the hard sale.
When we walked into the store, I told him we were looking for a twin mattress for Max. I pointed to Max who, basically thought he was in trampoline heaven and explained that he was two so I did not need anything too expensive.
The salesperson, Kevin, said, “Well, how comfortable do you want him to be? Comfort is important.”
“I agree. But like I said he is two. He sleeps in his car seat, his booster seat I think he will be comfortable wherever. Besides he is only going to pee, poop, throw up and spill drinks on the mattress so I don’t want to spend too much on a mattress.”
“But isn’t his comfort important?” Kevin responded.
“So is his college education so I need to be able to save for that.”
Kevin showed Lauren what was available, while I chased Max around the store. Lauren and I spoke and decided on a mattress and agreed that we would go to the other stores in the shopping center to see what they had. I told Kevin that we would be back if we did not find something else.
Kevin said, “Why do you want to go somewhere else? We are Mattress Giant. We have been in business for 20 years with over 300 locations. We guarantee our product. You won’t get the same deal anywhere else.”
“I understand that. But I want to see if the other stores have the same thing cheaper.”
“But we have what you want right now, in stock. Why do you want to shop around?”
I kind of laughed and said, “If you saw twenty bucks sitting on the curb, would you pick it up?”
“Why? Because it is 20 bucks. I am going to the place next door to see if if I can save 20 bucks.”
Kevin gave me a bit of an attitude, which I didn’t like at first, but then realized he was just sticking up for his product. Lauren, Max and I went to the other places but did not find anything worthwhile so we went back to see Kevin.
I told him the mattress we wanted and we walked over to write up the sale. As he was punching the information into his computer he asked, “Will you be needing protection for the mattress?”
“Do you mean like bodyguards? Or are you talking about protection from STD’s?”
He didn’t get the joke.