We do some shopping at Sam’s Club for bulk stuff such as diapers, dog and cat food, litter and other various items. One of the things that really bothers me about Sam’s is the whole post-checkout-checkout.
They usually have some person standing at the exit door checking your receipt against the items in your cart. What sucks, is that the line for the post-checkout-checkout, is usually 5 times longer than the register checkout lines. I just waited ten minutes to pay for my stuff and now I have to wait even longer just to leave the store. They already have my money for crying out loud.
The Sam’s PCC person (9 out of 10 times is a blue-hair) count the items in the cart, compare it against the receipt and they use a marker or pen to put a line through the receipt. And if you have a kid with you and the PCC person is being nice they will draw a “happy face” on the receipt. Wow! A happy face receipt. I am going to frame it and put over my mantle.
If Sam’s is so worried about theft that they require to have the PCC person double check receipts they should just design the store differently. Instead of having a huge open area, with people coming and going, where they require a person to inspect the purchases, they should just build a wall. I can draw my own happy faces.